FAQ

WHEN WILL MY ORDER SHIP?

All orders are subject to a 2-3 business day processing period before shipment (depending on demand).

You will receive an e-mail confirmation for both processing and shipment. We ship from a warehouse in Asia; please expect a 10-20 days to receive your order.

Orders may be canceled if they have not been processed or shipped. After processing, they may not be cancelled. 

Please include your correct shipping address. The Brew Haus cannot be held responsible for items shipped to the wrong address provided by the buyer. 

In some cases, international shipments will require import/customs taxes be paid. These will be the responsibility of the buyer under ALL CIRCUMSTANCES. The Brew Haus will not be held responsible for customs taxes.

WILL MY ITEMS BE SENT IN ONE PACKAGE?

For logistical reasons, items will sometimes be sent in separate packages. Please keep this in mind when receiving deliveries. If you have questions, please contact us.

HOW DO YOU GET YOUR "COMPARED TO" PRICES

We get these from our wholesaler, or from competitor research.